Frequently Asked Questions
No, you don't need. But I suggest you to open an account if you are a tiler or builder.you will be offered a better price.
We do accept PayPal online, and you also can call office to do online transfer or pay through card machine.
If the order in our warehouse, you can come to pick up after 3 hours. Or you need to wait 2-3 days.
RETURNS MUST BE MADE WITHIN 7 DAYS OF PICKUP DATE. AFTER 7 DAYS A 20% STOCK UNLOADING FEES WOULD BE CHARGED. ONLY UNOPENED CARTONS WILL BE ACCEPTED. OUT OF STOCK ITEM CANNOT BE RETURNED. WE WILL EXCHANGE ALL THE TILES IF IT GOT QUALITY PROBLEMS.
If you have other question about it, please call our office or send the email to us.We are happy to answer your question.